Local Pickup Information

*** Please note while we are away in Yunnan for the spring tea season (March to end of April), we have paused local pickup due to lower staff availability. Orders will still ship for delivery as normal!***

If you select 'Local Pickup' at checkout, you can come and collect your order from our warehouse at 400 Victoria Street, North Melbourne, VIC, 3051.

Once your order is ready to collect, you'll receive an email or SMS with the details to arrange a time. Generally, our hours for online order pickup are 10AM–5PM, Monday to Friday (excluding public holidays). 

Please note that currently, we are offering pickup only, and not operating as a walk-in retail or drinking space. We're working to ready a space to fulfil those needs, but it's not ready yet. Follow us on social media or sign up to our newsletter to stay up to date when we have more to share.