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Current COVID Delivery Times (October)

October 02, 2020

Thankfully, postal times have settled compared to earlier in the year (April/May were particularly bad). We pack and ship orders every day that we can, although we're experiencing higher than normal volumes. On average your order will be sent out within 2 business days (excluding weekends).

There's still extra delays, but currently we are seeing the following times (on average):

Orders within Australia: 

  • Within Melbourne: 1-2 days. We are using Sendle, which is a courier service, and most Metro Melbourne orders show up very quickly indeed.
  • Rest of Australia: 3-5 days. We either use Sendle or AusPost Express depending on where you are located. We do not recommend choosing AusPost standard at the moment, as the timeframe can be much much longer. 

Orders to the USA: ~3 weeks, plus or minus one week. Almost all the delays are on the domestic end once they arrive in the U.S. If you're lucky, your parcel will speed through customs and get to you quickly, but sometimes customs delays add a week or more.

Orders to Europe: ~3-4 weeks. Depending on your specific country as well as customs, this can be much quicker or a little bit longer. The fastest method right now seems to be Australia Post Express, although using Sendle (courier) is also pretty quick and generally a little bit cheaper.

Everywhere else: Again, roughly 3-5 weeks on average. It is very dependent on exactly where you are located, and what your countries specific customs backlog looks like right now. 

Of course, if your package goes missing or takes an excessively long time to arrive, we will either refund you or send another one. Thanks for your patience!


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